Customer Relationship Management At Global Creations

Customer Relationship Management
At Global Creations

From long time real estate has been considered as a sales industry. But now this myth i.e. “Real Estate is a sales industry” is changing. Indian Real Estate Agents have now accepted that the key to Real Estate success is service – not sales. Today’s customers are having abundance choices due to lots of competition and technology available in the market. As a result, agents are working harder and focusing on client satisfaction. They are putting more efforts to win listings. They have experienced that big business success appears from continuous business and word-of-mouth publicity.

We at Global Creations-A Chadha Group Enterprise believe that customer service is the key to success. So our main aim is to serve our customers with honesty, respect, and integrity. We listen to them without interrupting in between and let them speak, so that we can understand their actual requirement. We try to fix meeting via call as per customer suitability as nothing is better than face to face discussion. We give a warm welcome to customer when they walk into the office. After analyzing their requirement we start discussing about project with proper presentation, brochure etc. We always give a realistic and accurate property appraisal. If time permits we also take customer to site visit, depending on the time availability of customer. As per Global Creations trend we take feedback from respective customer and clarifies all of their points.

We never make fake commitments. We make sure that we fulfill all of our promises and commitments on time. Sometimes we negotiate on behalf of our customer. We, Global Creations-A Chadha Group Enterprise offer good discounts, good returns, deal to our customer. We make all of our deals as clear as crystal so that or customers don’t feel cheated. We provide them with authentic papers and legally right documents.

Not only this we, Global Creations-A Chadha Group Enterprise provides our customers with after sales service as well. We ask them if they are happy with new property, they are getting what was promised (Club membership, gym) etc. We try to resolve occurred issues and take extreme care of their relationship with us.